FAQs
Ordering and Payment
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Q: How do I place an order?
A: Simply browse our store, add products to your cart, and follow the checkout process. -
Q: What payment methods do you accept?
A: We accept major credit cards (Visa, Mastercard), PayPal, Gpay and other secure payment options. -
Q: Is my personal and payment information secure?
A: Absolutely! Our store uses SSL encryption to ensure your information is protected.
Shipping and Delivery
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Q: What are your shipping options?
A: We offer standard FREE shipping on all items. -
Q: How long does shipping take?
A: Standard shipping typically takes 2-12 business days, depending on your location. -
Q: Do you ship internationally?
A: No, we currently only ship to the UK. This may change in the future, please register your interest via our web form.
Returns and Refunds
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Q: Can I return or exchange a product?
A: Yes, within 30 days of delivery. Please see our return policy for details. -
Q: How do I initiate a return or exchange?
A: Contact our customer support team via email to start the process. -
Q: When will I receive my refund?
A: Refunds are processed within 5-7 business days after receiving the returned item.
Product-Related
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Q: Are your products genuine?
A: Yes, we only sell authentic products from authorized manufacturers. -
Q: What is the warranty on your products?
A: Manufacturer warranties vary. Contact us for specific warranty information. -
Q: Can I cancel or change my order?
A: Please contact us immediately should you wish to change or cancel. We'll try to accommodate changes or cancellations before shipping, but due to the rapid fulfillment we aim for, this may not always be possible. We WILL do our best!
Account and Login
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Q: Do I need to create an account to make a purchase?
A: No, you can checkout as a guest. However, creating an account offers benefits like order tracking and exclusive promotions. -
Q: How do I track my order?
A: Log in to your account or use the tracking number provided in your confirmation email.
Customer Support
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Q: How do I contact customer support?
A: Email us in the first instance at gadgeti.cc@gmail.com -
Q: What are your business hours?
A: Our customer support team is available Monday-Saturday, 9am-5pm GMT.
Miscellaneous
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Q: Do you offer discounts or promotions?
A: Yes, please sign up for our newsletter, or follow us on social media, to stay informed about sales and promotions. -
Q: Can I purchase wholesale or in bulk?
A: Contact our sales team at for bulk inquiries.